Ice Maven Privacy Policy
Last updated: April 16, 2025
Welcome to Ice Maven (“Company,” “we,” “us,” or “our”), a provider and distributor of dry ice products. This Privacy Policy describes our practices regarding information collected through our website, services, and business operations.
By accessing or using our Services, you consent to the data practices described in this Privacy Policy.
1. Information Collection
1.1 Information You Provide
When you interact with our Services, you may provide:
- Contact information
- Payment information
- Delivery details
- Order specifications
- Communication content
1.2 Automatically Collected Information
Our website automatically collects certain information, which may include:
- Technical information about your device and browsing
- Usage statistics and interactions
- IP address and location data
- Website navigation data
We use various technologies, including cookies and similar tools, to enhance your experience and collect data. By using our website, you consent to our use of these technologies. Your continued use of our Services indicates your acceptance of these practices.
2. Use of Information
We may use your information for any legitimate business purpose, including but not limited to:
- Processing orders and payments
- Providing customer service
- Improving our products and services
- Communications regarding orders, products, or services
- Marketing and promotional activities
- Internal business operations
- Legal compliance and protection of rights
3. Information Sharing
We may share your information with:
- Spring Reefer and other affiliated companies
- Service providers and business partners
- Successors in interest during business transitions
- Legal authorities when required by law or to protect our rights
We reserve the right to share information as we deem necessary for our business operations or as required by law.
4. Data Security
We implement commercially reasonable measures to protect your information. However, no data transmission or storage system is 100% secure, and we do not guarantee the security of your information. You understand and acknowledge these inherent risks when using our Services.
5. Your Choices
You may:
- Opt out of promotional communications by following the instructions in those communications
- Update your account information by contacting us
We may maintain your information despite these requests as necessary for our legitimate business operations or as required by law.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of any linked sites. Your interactions with third-party websites are governed by those sites’ policies.
7. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
8. International Users
Our operations are based in the United States. If you access our Services from outside the United States, you consent to the transfer, processing, and storage of your information in the United States, where privacy laws may be different.
9. Changes to This Policy
We may modify this Privacy Policy at any time without prior notice. Changes are effective immediately upon posting to our website. Your continued use of our Services following any changes constitutes your acceptance of the revised Privacy Policy.
10. Legal Compliance
10.1 Colorado Jurisdiction
This Privacy Policy is governed by Colorado law. Any disputes shall be resolved exclusively in the courts of Colorado.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES OR THIS PRIVACY POLICY.
12. Severability
If any provision of this Privacy Policy is found invalid or unenforceable, the remaining provisions will remain in full effect.
13. Entire Agreement
This Privacy Policy, together with our Terms of Service, constitutes the entire agreement between you and Ice Maven regarding your privacy. This Privacy Policy supersedes all prior communications or agreements regarding our privacy practices.
14. Contact Information
Ice Maven
Email: help@icemaven.com
Address: Denver, Colorado